Job Description

Job Description

Job Description

BASIC FUNCTIONS

Lead and direct the Quality Engineering Team, ensuring that products meet design and reliability requirements. This individual has the responsibility and authority to carry out assigned tasks.

SPECIFIC DUTIES

• Offer technical support as required throughout the organization.
• Oversight of the Designated Quality Representative (DQR) program for Sikorsky, Lockheed, GDLS and UTC.
• Ensure AS9102 and customer requirements are met for all First Article Inspections conducted at CTG
• Technical blueprint, specification and datasheet interpretation and support for all departments
• Provide support for customer defined contract review on any technical requirements established by the customer.
• Product planning for all new product(s) – Sampling plans, Inspection/Test methods, validation/verification points.
• Product failure review (Internal and External) and providing solutions for added testing/inspection.
• Product failure review (Escapes - RMA) from customer. Communication with Sales Department and Customer on resolutions. Process Return Material Authorizations accordingly.
• Product Failure review (Internal – RTV), identify any potential Suspect Counterfeit, Confirmed Counterfeit or Unapproved parts that require disposition. Coordinate with the Quality Compliance Manager per AS5553 on disposition methods.
• Supporting the Electronic Review Board (EEE Device review – Blueprint, specification requirements and providing authentication solutions)
• Monitoring and Measurement Equipment calibration and preventative maintenance. Creating effective cycles to ensure longevity of equipment.
• Coordinate with Quality Compliance Manager to establish new standards (ISO, AS or otherwise) to implement within Quality Management System.
• Ensure technical standards (ESD S20.20, ISO17025, AS6171, IDEA-STD-1010, etc.) meet industry requirements and are established within the organization in the form of written, documented processes.
• This individual has the authority to disposition product(s) as necessary.
• Ensures compliance with company code of conduct and all applicable laws, regulations, rules, and policies.
• Perform other duties as necessary

STANDARD REQUIREMENTS

Comply with all requirements of International Standard ISO9001 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA-QMS-9090, ASA-100 and supporting construct standards AS6081, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices.

METRICS AND MEASURABLES

• OTD for special processes FAI, Test Plans, DARs
• Quality ratings for special processes (RMAs, nonconformances, rework)

EDUCATION / EXPERIENCE / COMPETENCY

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.
• Bachelor’s degree in related field required.
• At least three years of related experience required.

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